Showing posts with label Frances Pinter. Show all posts
Showing posts with label Frances Pinter. Show all posts

Thursday, 30 March 2017

'Just do it': highlights from the ALPSP Open Access seminar

photo Martyn Lawrence


Martyn Lawrence attended last month's ALPSP seminar How to build a Successful Open Access Books Programme which was chaired by Frances Pinter.

He offers his thoughts on the day.

This one day seminar on Open Access monographs brought together a mixed – and refreshingly perky – group of publishers, librarians, funders and authors.

On the heels of the R2R conference, held on the preceding days, chair Frances Pinter set the scene in a room full of industry heavyweights, traditional presses, societies and start-ups. She had briefed the wide range of speakers to talk about challenges overcome and how their offer could be scaled up, not just to showcase their companies.

Here, rather than a blow-by-blow account of each presentation, I’m offering the top ten takeaways from a thoroughly enjoyable day.

1. Monographs are important

The tone was set from the outset. There’s an intangible thing with books: even though you can read on a device, there’s something about a printed book that provokes different emotions from a printed journal. Yes, chapters in edited collections are akin to journal articles (scholarly ‘stuff’ to use the language preferred by Toby Green and Tom Clark) but monographs, by and large, arouse different responses. That’s partly because of their dominance in the humanities and social sciences: because HSS research is so often about the idea, rather than the data, the venue for that idea is venerated – as is the means of expressing it. As the Crossick Report stated: ‘The writing of the long-form publication IS the research process’.

2. Books are under pressure

The problems are hardly new: low sales, declining library budgets, tough distribution, pressure to make publicly-funded work freely available and a changing environment in a platform-led world.

For some disciplines, it’s a relevancy issue in the fake-news, barriers-first world of Trump and Brexit. If STM creates new drugs and builds planes, HSS needs to explain what it offers. Indeed, as Rupert Gatty so eloquently said in favour of Open Book Publishers, it’s time to re-evaluate the entire publishing model. If access to your title results to a 300:1 success in favour of the open version (based on data from his presentation), it takes a lot of effort to justify prioritising the single digit. We should be able to communicate in more ways, not fewer.

3. HEFCE monograph policy

Funder attention and OA policies have hitherto focused on journals publishing, because of the desire to kick-start innovation and drive new business models. It’s also been driven by academic priorities in the big-money STM areas.

Ben Johnson (HEFCE) explained why HEFCE is interested in OA for all published outputs:

  • it leads to greater efficiency when university finances are stretched
  • it improves quality of research
  • it leads to impact and reach outside big institutions

A diverse system means that people can choose how they communicate. In STM, 98% of REF returns were journal articles. In HSS, by contrast, the monograph dominated.

The REF after next will require OA monographs, and pilots are being put into place for that. In ten years, there will be a significant percentage of OA books. The equivalent REF value isn’t yet given to e-monographs but that will change.

4. We’re going to play nice

The journey to OA for journals was heated and not always constructive. HEFCE hopes to avoid a repeat for monographs (which, given the expected length of the journey, is a blessing), and it’s worth emphasising that the atmosphere in the room was considerably different from the ALPSP OA event in June 2016 which focused predominantly on journals. There was precious little mention here of ‘drive your APCs’ or ‘milk the P&L’. HEFCE set the tone and subsequent speakers reinforced it: all parties should respect that the pace of change will be up for debate.

5. University presses may be the future melting pot for OA

Perhaps the most interesting news was that initiative for change is less likely to come from the legacy publishers, nor yet the start-ups, but from the growing cohort of university presses. Often housed within university libraries (and therefore with a strong mandate to champion OA), they are often far less reactive than the legacy publishers. Two careful presentations from CUP and Taylor & Francis bore this out: progress is cautious in the global publishing houses, partly because agitation from the author community is not high, and partly because of varying geographical and disciplinary opinions about open research.

In the UPs, by contrast, commissioning can be driven by ‘what’s the story?’ not ‘where’s the money?’. The rationale for editorial excellence is as strong as ever, but removing the pressure of profit margins means OA books can be more eclectic, more interesting, more exciting than ever before. ‘The value to the university is in profile and reputation, not in income’, said Sue White of University of Huddersfield Press. No one is going half-measures on this, either. As Lara Speicher (UCL Press) noted, authors are watching closely and they’ll quiz publishers over their sales and marketing plans for a title. Having said all of that, the (small) list of OA books published by CUP was notable for its breadth and quality: there’s no indication that OA diminishes the value proposition for readers.

6. Systems really stink

Publishers don’t build systems to give away books for free. OK, so there’s a wisecrack hiding there, but try as you might, it’s really difficult to convince a legacy e-commerce system to offer an article or an entire book with a zero price tag. They simply weren’t built with OA in mind, and rescaffolding sites is one of these things that everyone assumes is easy until they try it. Time and again, this issue emerged as a remarkable stumbling block.

7. Discoverability ain’t great either

Three kinds of metadata are needed to make an OA monograph fully discoverable, and they are non-negotiable, functional essentials:

  • content (eg keywords and BIC codes)
  • digital (eg DOIs, ORCiDs, ISBNs)
  • OA-specific (eg specific CC license for both articles and images, embargo period, funders, location of Version of Record)

Without this, scalability of OA programmes will prove tricky. It doesn’t help if third-party vendors don’t make it clear that a print book is digitally OA, or if elements of the metadata drop out on the book’s journey through the post-publication environment. (I was reminded at this point of a recent Scholarly Kitchen piece by Jill O’Neill, in which she described the convoluted process of tracking down what she called ‘an OA monograph in the wild’.)

Simon Bains, Head of Research Services at the University of Manchester reinforced this point. Unless metadata is strong, Manchester doesn’t give OA books the same priority. In Bains’ view, JSTOR discoverability is good; OAPEN and DOAB are poor; Hathi Trust and Internet Archive are non-existent. They also prioritise reading list books.

As Euan Adie said, ‘metadata is a love-letter to the future’. Without it, OA founders.

8. OA encourages audience-first publishing

Some of the most fascinating presentations came from researchers. Vanesa Castán Broto, Senior Lecturer at UCL, made the forceful point that if academics are not inspired to produce something, they will drag their heels. Broto was adamant that she didn’t want to produce something held only by an elite group in the English-speaking global north. Her OA research on Mozambique, published by UCL Press in English and Portuguese, has seen downloads in 152 countries: ‘it’s a massive incentive for me to publish open and in a language other than English’, she said. This motivation, she said, trumped any accusations about OA vanity publishing.

Broto’s conviction raised an important issue. The bigger publishers are ploughing time and money into an OA monograph programme as a business need: they’re packaging it as part of a wider author services offer. By contrast, the authors are taking risks because they are in the business of communicating their research discoveries to the widest possible audience. In one sense, these factors are symbiotic: authors need publications to be widely available, and publishers are in the business of making that happen. But it’s intriguing to see how these two different rationales will converge, given the issues of scalability and sustainability. For the most part, publishing ‘closed’ in the right journals is still more important than publishing ‘open’ in smaller journals.

9. OA enables innovation

Book launches kill budgets, but authors love them. So in a platform-driven world, what’s the alternative? Online parties, says Xinyuang Wang at UCL, who reported on a campaign supporting her OA book with a MOOC and YouTube videos translated into multiple languages. The greatest impact of this was the means of attracting new and wider audiences to the work. It’s an audience-first model that legacy publishers will struggle to match.

The larger point seemed to be that OA publishers, particularly those without legacy models to protect, are potential incubators of innovation. Without a cumbersome legacy model to restrict format or dictate price, they can engage more fully with the long tail of high quality titles. Diversity, said Andrew Lockett of University of Westminster Press, has much greater value once you’re not obsessed with the US library market.

10. Print isn’t going away

Despite everything, physical books still make a difference. Ultimately, that’s why the transition to OA monographs has taken so much longer than journals. Lots of university presses are offering books as short-run PODs (often 100 copies) to ensure they cover demand, and OA isn’t replacing print. This was the funding message too: academic choice is a big part of the HEFCE approach. Data from Brill and UCL suggests that print sales are not decimated by OA (it’s the effect on ebooks that is more notable).

And this is what’s so interesting – the mix keeps us going. When it comes to OA monographs, what do we want? Everything.

Martyn Lawrence is Publishing Manager at the Royal Armouries Museum, with oversight of the books programme at the museum's three sites (Leeds, the Tower of London and Fort Nelson). He is a frequent contributor to international publishing workshops and training events, including seminars for ALPSP and London Book Fair, and he has chaired numerous conference sessions around the world.
@martynlawrence

ALPSP organises a full professional development programme of seminars, training workshops and webinars. See www.alpsp.org for details.


Monday, 25 July 2016

Spotlight on Knowledge Unlatched - shortlisted for the 2016 ALPSP Awards for Innovation in Publishing

The shortlist for the 2016 ALPSP Awards for Innovation in Publishing, sponsored by MPS Limited, has been announced. In a series of posts leading up to the Awards ceremony at the conference in September, we will focus on each project. Don't forget the shortlist will present in  lightning sessions at the ALPSP Conference. Haven't got your ticket yet? Book here.

First up is Dr Frances Pinter, Founder of Knowledge Unlatched.

Tell us a bit about your company.

Knowledge Unlatched (KU) grew out of a conundrum. How could the decreasing print runs and increase of prices of monographs be good for scholarly communications? The digital sales were simply replacing the print sales to an ever decreasing number of institutions and did little to expand readership. So, what was to be done? We found a way to effectively ‘crowd-source’ the funding of the fixed costs of producing a book (getting to first digital copy costs) from a global network of libraries in exchange for putting the books online free to everyone in the world - Open Access on a Creative Commons license. Publishers continue to sell the books in other formats.



What is the project you submitted for the Awards?

There was no single project submitted for the awards. We focused on the fact that we are now scaling – able to offer hundreds of books per annum rather than just tens of books. We’ve also set up a backlist programme to complement the frontlist offers. Another piece of big news was the introduction of KU Research, a new arm that we established to conduct research into usage and impact of OA books. KU Research is a good place to brainstorm through some of the variations on the basic KU model before we introduce them into the market. We’ve set our own research agenda, already won a competitive award from the EU, are carrying out commissioned research for others and collaborate with other initiatives around the world.

Tell us more about how it works and the team behind it.

The core business of KU is to ‘unlatch’ books and soon journals, i.e. make it possible for high quality, peer reviewed, scholarly works to reach everyone with an interest in that particular work. The main model can best be shown by the diagram below. We ask librarians to guide us all the way; they are in control as the funding comes primarily from their budgets.


The team is global. Three continental nationalities are represented out of our Berlin office where operations, sales and marketing occur and two Brits in the UK (though I am originally American). KU Research is run out of Perth, Australia where we also have a Turkish researcher. We now have a small base with a research fellow inside the University of Michigan Library. Representation on a number of boards and committees is also global.

Why do you think it demonstrates publishing innovation?

Publishers have always relied on selling one unit at a time. Whether it is a book or a journal subscription to a library or an individual, or now an APC for an article based service. The concept of crowd-sourcing for a product is new – with the KU model having potentially a profound impact on the cash flow for publishers. KU changes where payments are made in the value chain and does so by having created a unique balance of interests between publishers and librarians. Publishers get money in earlier while the cost of the product to participating libraries is less than an equivalent closed publication.

What are your plans for the future?

In 2018 we will be presenting our first suite of journals for unlatching. The model has to be tweaked slightly in order to ensure sustainability, but it is not dissimilar to the books model. We are also working on projects that will have multiple sources of funding. In 2018 we will launch a book series that will have funding support from three sources - the learned society that originated the project, specialist research institutes that are active in that field and a wider group of libraries. KU’s job will be to coordinate this.

We’ll also be focusing on expanding the work of KU Research.


Dr Frances Pinter is the Founder and Ambassador for Knowledge Unlatched.  She is a serial entrepreneur who has been at the forefront of innovation in the publishing industry for nearly forty years. She is passionate about books, and about the potential of new technology to increase access to knowledge.

The winner of the ALPSP Awards for Innovation in Publishing, sponsored by MPS Limited, will be announced at the ALPSP Conference, Park Inn Heathrow London. Book you ticket now.


Tuesday, 16 June 2015

The goals of expanding and improved learning

Frances Pinter on knowledge infrastructures
Changes in the knowledge infrastructures taking place in the academic ecosystem itself will have a profound effect on how learning objects for personalised learning develop in the future. How are publishers, large and small, coming to grips with this.

Frances Pinter, from Manchester University Press and Knowledge Unlatched, provided a concluding overview of aspects of the changing environment and what it means for publishing at the Personalised Learning and Publishing Partnerships seminar.

Knowledge infrastructures are an ecology of people, places and spaces in a discipline. The first iteration was in silos: humanities, social sciences and STEM operating in isolation. The second knowledge infrastructure phase is a Venn diagram of overlapping disciplines.

What are the changing features of these knowledge infrastructures? The borders of tacit knowledge and common ground are shifting. We used to use a lot of face to face contact, but now, that has changed. The complexities of sharing data across disciplines and domains are challenging, but increasingly interesting. There are new norms of what 'knowledge' is. The speed of change of is speeding up.

Selecting and analysing data has changed. In the humanities especially. Think about archaeology. You used to have go and dig to experience it. Now it is catalogued and experienced digitally. We're having to develop different methodologies to deal with the vast datasets that social media provides.

The control of dissemination is changing. Libraries have a much more central yet threatened role in helping with this. What about perpetual preservation, data protection, etc. There are still plenty of issues we haven't come to term with.

How can we reflect on all of this to enable personalised learning? What are the tools that passive recipients we have talked about will engage with and how can we get them to co-create? It's about a change in scholars and scholarship.

Pinter's colleague attended a recent conference in the US. They reported there's a lot of anxiety about careers, but actually a lot of recruitment in the field of digital scholarship. There's also the rise of the 'Alt-Ac' those who just want to research and aren't interested in tenure. Collaboration and interdisciplinarity are encouraged.

What do academics think is needed? A workshop at the Sloan Foundation found that they want to create and nourish mechanisms for large-scale, longer-term research with interdisciplinary collaborations across disciplines. They also want to develop analysis techniques.

What can publishers do? Be clear about the value of your brand. Co-create new forms, collaborate and take models from elsewhere for inspiration. Pinter cites the example of the Natural History Museum. they needed extra space for all their exhibits. their solution? Move the famous 'Dippy' dinosaur in the main hall and take him on tour, hang a whale from the ceiling for added interest and add in the additional exhibits below.

Publishers need to experiment with new business models and bring people with different skills into publishing (a work in progress). They also need to improve discoverability and interoperability as well as foster open access for books. Publishers need to sharpen how they see the future. Open access may be part of the solution.

The new business models that are emerging out of the push for open access do hold promise, particularly for books. Pinter's recommended reading is the Crossick Report. You can't hinder the development of one part of academia simply because academics prefer to work with long form content. The writing of the monograph has an important role to play in the development of knowledge.

Pinter's conclusions from the seminar are:

  • Although the Ebook Observatory report showed no impact on sales, does that still hold true today?
  • Technical changes are there, but the business models aren't
  • The idea of dropping prices to gain market share doesn't take into account the cost of development
  • The Jisc e-textbook projects are fascinating, but not yet costed. They are about seeing if it can work, not if it has a sustainable model (yet, we're in transition...)
  • Many of the big projects large publishers are developing are likely to be funded from the profits of the existing products so they are unlikely to disband the old model when the new ones are still so experimental
  • Digital is making some very fundamental changes to how students learn.



Thursday, 12 February 2015

What next for humanities books?

Anthony Cond, Liverpool University Press
Many publishers now spend less time understanding the underlying cultures of the specific research communities they serve. The humanities has been accompanied by rhetoric of perpetual crisis, with contemporary concerns over utility, research income generation, the allocation of resources and the quest for impact, all in a digital context. Anthony Cond, Managing Director of Liverpool University Press, asked how publishers can speak to these concerns, support authors, build readership and understand how innovations are received by the community.

When it comes to understanding the present, we need to take into account the historical performance of humanities students. As a discipline it peaked in the 60s. What we're seeing now is a fairly consistent level. Today, in the UK just over 10,000 full time equivalent researchers were submitted to the REF 2014 with quality coming third.

In 2014 the JISC survey found 95% of humanities respondents viewed writing a monograph as important or very important for career purposes. Half felt it was difficult or very difficult for someone at their career stage and in their discipline to do so. Only 10% found it difficult or very difficult to access a monograph. There was also an even preference for print and digital books.

Is there an issue around understanding (or not) of DDA or STL? The primary purpose of DDA is to align library purchasing with scholarly activity. Not about saving money. Social scientists are more likely to buy a book, humanities scholars more likely to borrow from the library.

When understanding impact, publication is dissemination, impact is about getting outside of the academy. In the UK, research publications have to have a wider application. They need to be written to be read. This shows the editorial craft value that publishers can add. They need to capture its use, citation and influence. Consider having an impact section on your book proposals.

The humanities remain viable and the monograph is still important. Scholars will want books with greater potential for impact, greater editorial input, available in print and digital. Cond closes by quoting Rick Anderson: it's not about innovation, it's about relevance.

Frances Pinter, Manchester University Press
Frances Pinter is CEO of Manchester University Press and Founder of Knowledge Unlatched, a new approach to funding scholarly research.

She reflected on the challenges and opportunities afforded by the impetus towards digital research tools, digital output, multiple formats and open access in a humanities context.

Characterising the humanities is difficult because the boundaries are least well defined. Everything about digital means that these boundaries are being redrawn. As publishers, we need to better understand what is happening to the knowledge infrastructure in and between disciplines.

What's changing? Selecting and analysing data is transforming how humanities can describe what they do. Control of dissemination is evolving and changing. With scholars and scholarship, using digital techniques is not new, but it's becoming more visible. In the US, there is more recruitment in digital scholarship, peer review is changing and there is a new role called 'Alt Ac' - not tenured and happy with that. Part teaching, part practical, part interdisciplinary. Crucially, interdisciplinary is not on the table, it IS the table. How do scholars go about managing that?

There is a real opportunity with the long tail of humanities publishing - the ongoing longer life of sales. Publishers can lead in helping with new forms of peer review. They can be clear about the value of brands. They can help authors in this transition to be better communicators. Not everyone can be a Brian Cox, but publishers can help with initiatives such as Thema (a new coding structure to deal with interdisciplinarity), Kudos, etc.

Paul Spence, Digital Humanities, King's College London
Paul Spence is a senior lecturer in the Department of Digital Humanities at King's College London. He observed that it is often stated that the humanities have been slower than other academic sectors to react to the information age. Yet they have the most to gain from digital innovation.

With a background in collaborative scholarly resource projects in the humanities, often with a strong emphasis on modelling and XML and semantic web type technologies. He doesn't have a particular vision as the longer he's worked in this area, the more questions he realises there is.

Web technologies are increasingly open so that humans and machines can analyse. In the humanities, when compared to huge transformations in society, this isn't the same in these disciplines.

The biggest criticism of digital humanities at the moment is that it mimics non-digital version. They also tend to be very textual without connecting to geospatial evidence for example. There's also not much evidence of the performance related (e.g. for drama). There is potential to develop new visualisation using textual and historical data. There was much made of the social potential breaking down walls between creator, writer, audience. That's not really come to fruition.

In the digital humanities, a lot of time is spent trying to enrich what is essentially inert information, meaning that it's not that dynamic or engaging for the user. We should also consider if there is more potential for aggregation and disaggregation?

Integrating Digital Papryology is a Mellon funded project that attempts to document group collaborative peer review. Another interesting aspect is the idea of the enhanced publication model. Rich internet publication is not limited to report the results, but also allows interrogation of underlying data sets and models. Not common at the moment, but may become more prevalent in the future. They have a number of ongoing partnerships - including with publishers - that are very important in rethinking the future of the scholarly book. 

Monday, 16 September 2013

Making open pay

OECD's Catherine Candea
The final session at the ALPSP International Conference was chaired by Catherine Candea from OECD. The panel reflected on the constant pressures on publishers to make content free and asked how can publishers survive and even thrive?

Frances Pinter, interim CEO of Manchester University Press and Founder of Knowledge Unlatched considered sustainable pathways for open access scholarly books. Getting to open access is going to be harder. Income to publishers for the kind of books we are talking about is going to be a mixture.

We don't know yet, where in the continuum we should be looking for up-front funding ('someone pays' model). We need to know as we move forward what the trade-offs will be to find funding for the costs and satisfying expectations of users who access content, and to pay for the added value that publishers can deliver and want to be recompensed for.

In the social sciences and humanities lots of people still want to read printed books. What will people want? We really don't know yet as it is too early in the process to know what does and doesn't work.

'Digital is riding railroads through disciplines in different ways.'

Third party permissions present major challenges which need to be looked at. Books in long form are an important part of research output in the humanities. Should that remain closed just because it doesn't work for books? If it does, it will shoot the discipline in the foot. If the content remains closed, how are you going to measure impact?

There are a number of open monograph models including the open access edition and sales from print and/or ebooks (NAP, Bloomsbury Academic), institutional support for press (World Bank, Amherst) and library press collaboration (Mpublishing/Michigan).

Pinter's own Knowledge Unlatched is about to launch in pilot form. It is not-for-profit and aims to help publishers recover origination costs for monographs while helping lbiraries from around the world share the costs of making books open access. They use CC BY-NC licence and include front list titles. Their goals are to make open access for the humanities and social sciences sustainable so these disciplines don't get left behind.

Libraries can choose to jointly make a title fee payment to publishers by pledging to unlatch a collection via Knowledge Unlatched. In return, publishers make a flag PDF version of unlatched titles available on an open access licence. Hosting and preservation is done via HathiTrust and OAPEN.

There are 14 publishers in the forthcoming pilot with approximately 100 titles in 4 subject areas. In order to unlatch a 30-title collection, 200 libraries will each pay a maximum of $1800 each. Knowledge Unlatched will take 5% to cover costs. Who benefits? Pinter believes readers, libraries, authors, independent researchers and publishers, amongst others.

Pierre Mounier
Pierre Mounier, Associate Director of the Center for Open Electronic Publishing (Cléo), reflected on how policy has changed recently from activism to policy, from green to gold.

There is a 'gold' rush with a growing market for gold publishing. But every gold rush has its drawbacks, often leaving gold rush ghost towns. Is it a sustainable model in the long term? Publishing in this model relies on only one source of funding.

Mounier counselled that we shouldn't throw the baby out with the bathwater: the bathwater is the old clunky access to information that we want to throw away, the baby is the reader themselves and their needs. Publishers need feedback from readers.

The traditional model is a cycle of income-to-publication-to-usage-to-sales-to-income. With the gold model it is replaced by funding-to-publication-to-usage.

Another alternative is to consider the freemium model. They use HTML and produce PDF, ePub for restricted access and an Amazon version for Kindle. It is a combination of free open access and premium services and licensing. They develop premium services for libraries and their patrons which is then licensed to libraries. There is premium access to books and articles with a dashboard, data supplies and services, information, support and training, branding and customisation. But this is not a static offering: they will evolve and add to the service, with more to come in 2014 and 2015.

Open Edition has 100 journals, 800+ books (16,000 anticipated in 2020) and 60+ subscribing libraries.

'Bust out your Excel spread sheet. It's all about finding things in the margins.' 
- Drew Houston, founder of Dropbox

The keyword for Mounier is diversification for sustainable business models. Consider funding (gold), crowd-funding, in-kind institutional support, premium services income and print (on demand) sales.

Niels Stern, Publisher for the Nordic Council of Ministers, closed the session by outlining the five step process they went through to digitise and broaden access to content. These deceptively simple steps include:

  1. What is our winning aspiration (visibility and impact)
  2. Where will we play? (researchers politicians, government officials)
  3. How will we win? (digital distribution)
  4. What capabilities must we have? (formats, channels, production tools)
  5. What management systems are required (outsourcing partnerships)
Digital distribution was introduced as an open access project, streamlining and modernising the organisation. They are building a repository and policy which has created value for them, and they did this through listening to their target groups.

Keep an open mind. Openness is a very necessary thing when you feel you have a problem. Confront problems in an open way otherwise you won't solve the problem. His suggestions for making the transition included: 

  • Stop copying your previous behaviour
  • Revisit your arenas
  • Zoom in on your target audiences
  • Listen
  • Identify new needs
  • Finally, act and make new solutions!
Best practice is not always the best solution. Open did pay for them, and it can pay in most cases. It's about finding the right balance.