Thursday, 11 August 2022

Solving Editorial Challenges with Aries’ Ecosystem of Connected Tools

By Aimee DesRoches, Marketing Manager at Aries Systems, Silver sponsor of the ALPSP Conference and Awards 2022.

Aries logo

Editorial offices face many challenges, including managing an increase in submission volume beyond their capacity, locating qualified researchers for peer review, maximizing reach and impact factor of published works on a global scale, making data more accessible, implementing various business models (such as Open Access (OA)), ensuring accuracy and reproducibility or metadata and research, and more. These can introduce a series of risks for publishers and other key stakeholders, including decreased quality, increased time to publication, and increased costs. To solve these pain points, Aries Systems has built an ecosystem of best-in-class tools designed to enhance user workflow - connected all in one place.


graphic illustrating workflow


 

Comprised of both Aries and third-party technology that plug into our workflow management solutions Editorial Manager® (EM) and ProduXion Manager® (PM), the Aries ecosystem serves as a network of features, purposefully categorized under seven branches to solve for various workflow needs:

  • Centralized repositories to easily store, site, and share/distribute pre- and post-publication data and content
  • Fee processing services to calculate, collect, and manage standard or ad hoc publication charges, such as open access APCs
  • Manuscript evaluation tools to help improve the quality of scholarly content and support initial triage
  • Reporting and tracking tools for efficient data, content, and task management to allow seamless notices and strategic editorial decisions
  • Reviewer candidate identification, screening, and recognition services to boost Reviewer invitation and engagement
  • XML workflow features to streamline the submission, editing, and publication of structured content
  • Industry standard identifiers for people, institutions, funders, and more for accurate metadata

As a trusted partner, Aries recognizes that collaboration is critical to the advancement of scholarly research and the successful dissemination of knowledge. We form strategic partnerships with industry organizations to support relevant societies and initiatives, strengthen ties to our user community, and enrich our offerings. The Aries Ecosystem, one of the two main channels within the Aries Partner Program, is continually expanding and evolving through in-house innovations and strategic collaborations to meet the needs of our user community and the ever-evolving scholarly publishing landscape.

Users can easily explore branches of the ecosystem to access helpful resources and learn more about how each feature can streamline their workflow and improve research output. Leveraging these integrated solutions help push the boundaries of what technology can enable to empower content creators to publish faster and smarter.

To learn more about the Aries Ecosystem or take advantage of the diverse applications offered for your EM/PM sites, contact your Aries Account Coordinator or visit www.ariessys.com. Potential partners interested in integrating their innovation with EM/PM as part of our ecosystem should contact the Aries Partner team.

Aries Systems is a proud Silver sponsor of the 2022 ALPSP Conference and Awards.


About the author

photo Aimee DesRochesAimee DesRoches, Marketing Manager at Aries Systems, is passionate about communications, brand, and content marketing. With over seven years’ experience, Aimee supports and leads Aries’ go-to-market initiatives and the promotion of our workflow solutions, Editorial Manager® and ProduXion Manager®. As part of Aries’ ecosystem channel, Aimee leads the development and management of partner marketing strategies and relationships to promote industry collaboration and lasting value to joint stakeholders.




Tuesday, 9 August 2022

Spotlight on: Case Genie, built by 67 Bricks for ICLR

This year, the judges have selected a shortlist of seven for the ALPSP Awards for Innovation in Publishing.  Each finalist will be invited to showcase their innovation to industry peers on 14 September on the opening day of the ALPSP 2022 Conference in Manchester. 

The winners will be announced at the Awards Dinner on Thursday 15 September.
In this series, we learn more about each of the finalists.

67 bricks logo



Case Genie, built by 67 Bricks for ICLR, is an AI-powered search tool using programmed intuition to revolutionise case building by surfacing the ‘unknown unknowns’.

Tell us about your organization

67 Bricks is a technology consultancy specialising in supporting scholarly publishers to digitally transform. We’re best known for building great software to unlock publishers’ content and data and allow them to be more flexible in the way they meet customer needs - we’ve twice won the OpenAthens Best Publisher UX award for our content platform builds, first for Emerald in 2019, and this year for De Gruyter. Beyond that, we offer a full technology consultancy service - whether that’s through making better use of publishers’ internal data, developing bespoke software to solve specific problems, or guiding companies through a program of complete digital transformation - we’re here to help.

This entry is submitted with the support of the Incorporated Council of Law Reporting for England and Wales (ICLR). As well as the official Law Reports, ICLR publishes The Weekly Law Reports, The Industrial Cases Reports, The Business Law Reports, The Public and Third Sector Law Reports and the Consolidated Index to leading law reports. ICLR was established in 1865 by members of the legal profession and its mission is as important today as ever and explains why they are universally regarded as the most authoritative source of English case law.

What is the project/product that you submitted for the Awards?

As an increasing amount of legal case law is moved online, the question for barristers, law students and solicitors is ‘how do I find the cases I need that I don’t know about’? Enter Case Genie. Case Genie represents a real evolution to the way legal cases are constructed - taking the valuable database of case reports held by ICLR and creating a way to search for relevant cases quickly and intelligently. Using Artificial Intelligence (AI) in the form of Natural Language Processing (NLP) to analyse a user’s own document in order to identify the legal concepts and issues in it, the search tool then uses programmed intuition to suggest relevant cases from the ICLR database. Early results have been extremely positive and Case Genie has been named “a potential game-changer” by users.


graphic illustrating case genie


Tell us a little about how it works and the team behind it

ICLR made its Case Reports and Indices available online over a decade ago. ICLR.4 makes it easy to see which important cases have been Affirmed or Overruled (there are, in fact, seventeen variations on these!). The contents of the Case Reports can also be searched, and this has been an important resource for judges, barristers, solicitors and magistrates.

What Case Genie adds to this, is the ability to prime the standard search with a starting document. As part of preparing a case, solicitors and barristers create formal legal documents (such as skeleton arguments) that summarise the case and its arguments. Such documents can be uploaded to ICLR.4, either whole or selected extracts, to find existing cases that are conceptually similar. These similar cases can be further expanded to include linked cases (important cases that cite or are cited by the similar cases). The results of these can be filtered using more traditional search facilities in ICLR.4. The aim is to help the lawyer find cases that they might not otherwise have considered.

In addition, Case Genie finds cases cited in the uploaded document and lists them with their subsequent treatment (Approved/Overruled etc). This can save the lawyer significant time.

Superadded to those, Case Genie facilitates finding similar paragraphs. When reading the judgment section of a Case Report, the user can click on a paragraph to find paragraphs from other judgments that are conceptually similar.

The team behind the tool is made up of both software developers and publishing consultants, who worked deeply with ICLR to really understand customer needs. Feedback from users was that the site’s search functionality was great when you knew what you were looking for, but the experience of finding content when you didn’t know where to start was much harder. We set about testing ideas and technical approaches to help users find ‘unknown unknowns’ when they were working in unfamiliar areas. After lots of iteration and validation, we settled on the ML/NLP approach as a way to leverage all of the valuable data and editorial content ICLR has to make relevant content more accessible to users.

In what ways do you think it demonstrates innovation?

There are several layers to this. Firstly, the tool uses unsupervised learning, which is crucial for avoiding bias in the output. Supervised learning uses example data that teach the ML algorithm how to predict a given outcome, which has all of the pitfalls of bias. Usually, the data have come from real-world decisions made by people, so it embodies the biases of those decisions. Unsupervised learning, however, is not based on previous human decisions. The models created by unsupervised learning map connections between data, but do not try to predict a specific variable. Case Genie uses unsupervised Machine Learning to build document embeddings for each Case Report and judgment transcript. The only biases it embodies are those of the judges in their language (but not their verdict or sentence), which are actually what we are most interested in! Language use changes over time, so two cases from a specific period are more likely to have high similarity if they cover similar topics. This is beneficial because it means more recent cases are likely to match new case material; whereas important, older cases will still surface in the results when added as linked results. The goal of using NLP and ML in this project is to surface surprising cases. We have worked very closely with ICLR to validate the results of Case Genie, because it requires a very high level of domain knowledge to determine whether a result is a surprising but good result; or just noise.

We have also had to work in new ways to ensure data privacy, as this was a very important aspect of the development for ICLR. The architecture of ICLR.4 is therefore built around the need to secure sensitive legal information in ongoing cases. Uploaded document data and information derived from it is never stored unencrypted. Two keys are required to unencrypt the data, one is stored in the system database and is unique for each user; the other is transient and created by the user’s browser for each user session. As soon as the original document has been processed, it is deleted. Derived ephemeral documents are deleted as soon as the initial processing pipeline has completed. The remaining data, required to show the user the results of the processing, is available only for the duration of the user’s session. For example, if they close their browser and use a fresh log-in, they will not be able to access their own results.

Finally, the tool has enabled ICLR to innovate on their own business models. Case Genie has switched the customer focus for ICLR from bigger institutions to smaller or even individual users, providing additional value and expanding the potential for ICLR to find new revenue streams in the future. This advances ICLR’s mission to make case law accessible by supporting access for individual users. As well as access, the tool also makes it easier for single individuals to build a case using whatever resources they currently have since the heavy lifting of searching for relevant cases is done automatically.

What are your plans for the future?

We have built the system with ongoing scale and development in mind. We have created a processing pipeline that is secure, can be built upon and is scalable. Scalability is essential for a system like this because NLP can be very processor intensive. We also have some large data indices that sit in memory so that they are blisteringly fast. We adapted the architecture to fit the changing needs as the system was built. The end result is that the system can easily be scaled out to support a larger number of users and new use cases for the machine learning model.


Read more about Case Genie and 67 Bricks

Visit the ALPSP Annual Conference 2022 Website for more details and to book your place. 


Authors: 

Will Bailey, Head of Partnerships, 67 Bricks

photo Will Bailey

Rhys Parsons, Technical Lead, 67 Bricks


photo Rhys Parsons






Tuesday, 2 August 2022

Spotlight on Charlesworth Gateway Mini-Program and Notification Service

This year, the judges have selected a shortlist of seven for the ALPSP Awards for Innovation in Publishing.  Each finalist will be invited to showcase their innovation to industry peers on 14 September on the opening day of the ALPSP 2022 Conference in Manchester. The winners will be announced at the Awards Dinner on Thursday 15 September.

In this series, we learn more about each of the finalists. 

Tell us about your organisation

The Charlesworth Group is a publishing services partner to the STM publishing industry. We support publishers with services that increase the dissemination of scientific research and support ESL authors with services that enable them to publish in international journals. We do this through two areas of our business: China marketing consultancy and representation services; and our Charlesworth Author Services language editing business.

In China, Charlesworth represents publishers for library and pharmaceutical market sales and provides marketing agency and strategic consulting services. The unique combination of our business offerings gives us insights into the evolving needs of authors and librarians in China. Our closeness to authors allows our marketing team to support the goals of our publishers with targeted impactful services. These services connect our clients to potential authors through Chinese language campaigns utilising Chinese social platforms.

Charlesworth Gateway logo

What is the project/product that you submitted for the Awards?

The Charlesworth Gateway and WeChat mini-program aims to improve the communication and publishing experience for authors in China.

WeChat has over 1.25 billion monthly active users, who spend on average over 82 minutes per day on the platform. WeChat is a super-app which extends beyond social and communication use, it also allows users to buy and pay for goods and services. It is used extensively in business and academia.

Authors from China accounted for 17% of the global article output in 2021 (Scimago 2021), but as an industry, our systems and processes are built around the English language and western technology experience. As an agency and author services provider we aim to create user journeys that replicate the same experience that authors in China are used to when purchasing other goods and services. The dominance of smart phone apps and WeChat has reduced the importance of email as a major communication channel; the reliance on email communication within in the scholarly publishing journey can create frustrations for authors and publishers alike.

The Gateway and mini-program are currently live with Taylor & Francis and Gateway notifications are live with Dove Medical Press, IOP and Researcher. Gateway notification services are available for any journal that uses Aries Editorial Manager; as well as through custom API integrations with bespoke publisher systems.

Tell us a little about how it works and the team behind it

Gateway is a ‘Software as a Service’ tool which allows a publisher to integrate their services, such as submission systems and content platforms, and send short notifications in Chinese to authors via WeChat. The mini-program is a fully publisher-branded front-end app within a publisher’s WeChat account. It allows authors to authenticate the service and self-check the status of a manuscript. The mini-program can be an author hub for information and the notifications can link to content within the mini-program.

Mini-program home screen

This can be configured for each publisher and can serve as a hub for key content for authors in China. From this screen the author can quickly set-up notifications or check the status of their article.


mini program home screen graphic

Notifications are sent through as template messages in Chinese.

Messages appear in the WeChat template message area. 

notifications graphic


The product was built by Charlesworth’s global teams in Beijing, UK and Ukraine. The mini-program design and user testing is managed by our China teams, while the Gateway platform and integration with STM publishing services is managed by our Ukraine team.

In what ways do you think it demonstrates innovation?

We believe the Gateway is innovative as it is the first product in our industry that aims to create a digital bridge between STM publishing and authors in China. Our vision for the product is to build end-to-end notifications for the entire publishing journey from submission, publication and tracking of an article’s impact.


What are your plans for the future?

We want to create journeys which support authors further, including support resources in the mini-program, journal selection tools, manuscript editing tools and options for cascade journals. We are currently working with existing users and new clients to improve the richness of the experience through using different notifications in the publishing journey to link to specifically created content within the mini-program.


About the Author


Andrew Smith is the Product & Marketing Director at Charlesworth. He leads Charlesworth’s global author services marketing teams and helps STM publishers thrive in China through great marketing, technology and strategy consulting.



For more information, please visit https://www.cwrepresentation.com/WeChat or contact us info@cwrepresentation.com

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Visit the ALPSP Annual Conference 2022 Website for more details and to book your place.