What do the US Open and ALPSP Annual Conference have in common?

This September will see a hive of scholarly publishers converge on The Belfry, 'the spiritual home of The Ryder Cup', for the ALPSP International Conference. Once again, the ALPSP Ringgold Golf Tournament will take place on the final afternoon.

If you love golf AND scholarly publishing, it seems appropriate to highlight two major events this week: the US Open kicks off today and the ALPSP conference early bird rate ends tomorrow. Make sure you take advantage of both.

Richard Fidczuk from SAGE Publications wrote a summary of last year's tournament:

"The now traditional ALSP Ringgold Golf Tournament took place on the Belfry Derby course after the conference finished, on Thursday afternoon. After worries that the weather would be like Wednesday afternoon, when it was hard to hear the conference speakers as the rain was so heavy on the roof of the hall, Thursday afternoon proved to be a beautifully sunny autumn day. There were thirteen participants in four teams, of all standards – and I do mean all, from handicaps as low as 6 to a clutch of high-handicappers , some of whom had only played golf a handful of times. And truly international, with players from The US, South Africa, and the Netherlands, as well as the UK. The Stableford scoring format, which gives players extra shots depending on their handicap, meant that everyone, regardless of ability, had a chance to score points for their team.

It was a closely fought contest, with two teams tying for first place at the end of the 18 holes, and after a tense count back process to decide the winner, the team comprised of Arend Welmers (Quantum90), Mark Carden (Metapress) and Phil Roberts (IET) came out on top. The individual winner was Chris Fell (CUP), who despite his rather ordinary putting (he won’t mind my saying that – I hope!) scored a total of 33 points to win. All winners received a magnificent trophy which cost, literally, pounds.

Thanks to Laura Cox from Ringgold for sponsoring the event again and providing refreshments at the 19th hole; and for Lesley at ALPSP for organizing with the conference venue. We will of course be playing again this year and will be looking for more participants (of all standards)."

Further information on the conference programme is available on the website.
Book your place at the early bird rate until Friday 14 June.

Outsourcing: the good, the bad and the ugly. Richard Fidczuk on to onshore or offshore?

Richard Fidczuk: onshoring

Richard Fidczuk is Production Director at SAGE Publications. Constant change in both journals and books businesses means the need exists to be able to adapt processes, workflows and systems to meet changing requirements. People are needed to develop these processes, workflows and systems. Managing resources is key. They have developed an insourced approach to offshoring by establishing their Delhi office.

When done well, the benefits are clear: being able to offshore staffing for production has meant reductions of 27% per page costs. Delhi handles SAGE owned journals with society contracts handled from London, due to the complexity of relationship and potential perceived (versus real) issues. He advises not to focus on new processes that are not ready for outsourcing as they are not stable enough.

Growth has enabled them to keep staff after they have off-shored functions. But it wouldn't be large enough alone to cover all staff, so they've looked at the business to change the way they do things so in order to redeploy staff. As their business has been in a state of perpetual change, it has freed them to think about how they can adapt processes to change.

Individual production editor tasks have evolved. They now have end to end responsibility, for online as well as print, with a shift to article based production. SAGE has created a new role - Production Innovation Manager which focuses on the case for improvements to production workflows - particularly around completely new products. They coordinate implementation of changes to processes/workflows and work across departments. They have also established a Global Supplier Manager who handles the relationships with all their typesetting suppliers. Other specialist roles have focused on XML, system specialists/super users, peer review system (using fundref and crossref) and open access expertise (e.g. managing payment interface with finance dealing with licensing issues). They have also used staff to support the training of teams in the Delhi office, to build understanding of the processes that will enable them to work most efficiently.

Other areas that SAGE have successfully off-shored to Delhi include:

• marketing data specialists now based in India with analysis undertaken in London
• production and permissions clearance management for SAGE major works
• journals peer review - SAGETRACK - out to Delhi
• design, book covers and marketing materials 
• IT development.

Fidczuk's final bit of advice? They have found that people find it a lot easier to change and adapt if there are real opportunities to develop and take on new roles.