Showing posts with label PSP2013. Show all posts
Showing posts with label PSP2013. Show all posts

Friday, 8 February 2013

PSP 2013: The Professional Book: Past Its Sell-By Date?

Shanahan, MacInnis, Usatine and Grillo
Carrying on the theme from Harrison Coerver's 'are associations dead?' session on day one, Scott Grillo, Vice President and Group Publisher at McGraw-Hill Medical chaired a session asking are professional books due for extinction?

Unsurprisingly, the answer was no. Well, sort of, but you have to think about all devices or technologies now, not just print.

James F. Shanahan, Editor-in-Chief and Associate Publisher at McGraw-Hill Professional feels you have to take into account the evolution of print products. Medical reference information has evolved from monographs, textbooks and list summaries to the shelf bending tome of the 90s and 00s, through to concise print reference, then in the present, comprehensive databases delivering quick answers at point of care married to workflow resources.

If you think hard about how best to solve a problem, you can be rewarded - even in print, although it's not so sexy these days. There is a changing value proposition for medical content and the future will be based around the issue of problem solving. Print does remain viable, but you may find that for business reasons (i.e. profit margin, subs renewal rate) you might find it being dropped.

Professionals face the same problems: time, money, patient safety, quality and outcomes, documentation of procedural skills, licensure and certification. But they also face newer problems: documenting competency training, figuring out how to relate income to outcomes, and filtering the overwhelming amount of new content that has no structure or borders. Publishers also need to consider where folks go to solve their problems: Google, Wikipedia, PubMed, social media, viral media, associations, lecture capture systems, as well as faculty with time and gadgets.

The future of medical content is digital. Anyone who thinks it isn't is fooling themselves. Content in context of everyday work is essential. Medical content will be increasingly oriented towards institutional customers as they move towards institutional or large group practice. The future of medical content is also multi-platform and re-usable. If the title of a new book proposal sounds like a Google search result, it will probably struggle to stand out in the market.

Key questions to consider are:

  • Are we talking literally about print books, or about content that is book length but delivered digitally?
  • Is medical print increasingly archaic, a thing of the past? Is it truly 'past its sell-by date?'
  • Do publishers want to keep investing in medical print?
  • What do they lose if they conclude that print is past its sell-by date?
  • Do health professional want to keep using medical print?
  • Do technology partners replace medical print, or add to to?

Dr. Richard Usatine, a Family and Community Health Professor, VP of a media app company, and Editor-in-Chief of Family Medicine Digital Resources Library has a strong attachment to print books. He contrasted their survival to the demise of vinyl. While he clearly holds a traditional view of the value of print, he also acknowledged that there is a time and a place for all different types of medical content, ultimately coming across as platform agnostic. He cited Epocrates as the number one application driving doctors to the smart phone. He's a user of it and finds dosing of drug interactions quicker than he could on the internet or in a book.

Usatine observed that students are now given a selection of electronic books from a selection company for their course. They like that they are light, on a laptop, ipad or tablet. They don't necessarily know the names of the authorities when they first some in to the school, that is something they pick up through their course. They want quick access to information and if they are given a lot of books as part of the fees, it still means the book has value, but no longer has (literal) weight. A variable set of media is being used. Pedagogy is the art and science of education. People will always grab the best tool for the job. Even if it is digital, it doesn't mean print will go away. You can build better tools, but still there is a value of the paper for the look, feel and browsability.

Matt MacInnis, CEO of Inkling, a digital text tech company, was more forthright: he doesn't care if the book is in demise. Remember what publishers do: they curate and produce quality content. The reality is that whatever device you select to communicate with a subject expert, you have to make it trusted. Consider if the reader is looking for a specific answer to a question or if they want to peruse? The book may be a better device for a particular question or problem, in which case, go ahead and keep printing them.

Things are going to continue to change. Get used to it. Talking about an ebook is silly. Go online, look at an ebook and ask yourself why is it ebook incapable of doing a table? We need a whole new set of methods for this new medium. Ebooks will evolve and develop to become a richer experience. InDesign still asks you to confirm inches and margins when you go to 'new'. Trust and usability has to happen across new platforms. His recommendation to editors is whatever the discipline, be really honest with yourself about what problem you are solving and define it by what that person is trying to do. Then think about format. Be more creative and more aggressive about how the platform you choose solves these problems.

Grillo observed that people often point to pedagogy and authority, and that has meant books continue to survive. He asked does that still hold true? Do students now say 'it's a good answer because I found it in a book?' or do they say 'It's a good enough answer because I found it on wikipedia?' Shanahan disagreed with the idea that pedagogy will keep the book alive. He believes it is third or fourth on the list. Authority is the key thing. When Grillo asked is pedagogy a sub-set of usability? (It's not so much the death of the book, but redefining the book), MacInnis responded by saying that the pedagogy thing is not so much a decision on moving from book to digital, it's more about the technology hasn't moved on a bit.

MacInnis made a powerful closing point: it's dangerous to think in context of print to transition to digital. This is a transition from only thinking about one kind of media, to thinking about many different types. It's a transition in thinking, not a transition from print to digital.

Thursday, 7 February 2013

PSP 2013: The Future Value in the Professional Association

The social media challenge ACS tackled
In the first session at the Professional Scholarly Publishing conference, Harrison Coerver asked if associations still have a future. The following panel outlined the value they provide in the internet age and what services they will have in 2018.

Madeleine Jacobs, CEO of the American Chemical Society (ACS), provided an overview of their membership and services. They have over 163,000 members, with 187 local sections and 32 technical divisions. 87% of members have degrees in chemistry and more than 60% of members work in business and industry. 15% of members live outside the US and the offices have two main locations in Washington DC and Columbus, Ohio. They have a governing board for publishing and run - wait for it - 485 programmes. That's a big association with a lot of programmes.

The ACS has four strategic goals:

  1. Provide authoritative and indispensable information
  2. Advance members' careers
  3. Improve science education
  4. Communicate chemistry's value
How are they tackling the Race for Relevance? One of the key initiatives they have focused on has been to set up a tech trends roadmap. They have a group of staff who monitor and review on an on-going basis what the latest technology can deliver and what is relevant for members. They identified four challenges and four solutions:

  • embrace social media
  • make information portable
  • expand electronic publishing
  • make ACS national meeting presentations more accessible.

They have launched award winning apps, expanded their electronic publishing, focused on providing information through the Chemical Abstract Service and continue to build more virtual services. With 92-93% of revenue coming from publishing, it is critical that they continue to adapt and deliver value.

Her final piece of advice? Hire the very best tech people you can find. Steal people from other organisations who have done well. And don't forget to empower great people you already have on staff.

James Prendergast, COO of the IEEE, outlined the historic merger between AIEE and IRE, driven in the main part because the IRE were moving a lot faster through their international reach and open welcome to students and young professionals, something Coerver advocates strongly. They were quick to adopt advances, the AIEE recognised this, so they merged in the 60s.

The IEEE has more than 429 members globally. Their Xplore Digital Library has more than 3.25 million articles, they have 900 active standards and 500+ standards in development. They held 1396 conferences globally in 2012 and have 572 already in places for 2013. (Cue sharp intake of breath from the audience.) They have interactive HTML full-text articles with unique and active features - not just vanilla HTML.

Jacobs, Prendergast and Dylla with Coerver
The IEEE has completely endorsed open access and provides options for all authors to do this. All their technical journals are now hybrid with subscription and open access options. They have a number of journals that are now fully open access and announced a new mega-journal in 2012 that will be fully open access and multi-disciplinary.

They launched OpenStand for their standards in August 2012. Informational webinars provide new ways to deliver content. Pre-university outreach portals such as TryComputing and TryEngineering are proving to be a big hit. TryEngineering received 12 million hits in 2012 with the average time on site exceeding 10s of minutes. They are fostering engagement through social media and have expanded online impact through an extreme programming competition and the IEEE Day.

Prendergast advised delegates to focus on mobile. Your services have to be at the right time and in the context of when and where members want to receive that information. As an organisation they provide too much information. They have to focus on getting it right and making services relevant and timely.

Fred Dylla, CEO of the American Institute of Physics outlined the history of the association and the particular, unique circumstances that make their situation unique and challenging: that they are an umbrella body of ten physics associations. They have a membership of approximately 165,000 scientists with 75% based in the US and 25% internationally.

In 2008 they undertook a key strategic re-evaluation. This included divesting the offer of publishing services to members. Post-2008 there was a lot of self reflection. He described their governance structure as akin to the Senate and House of Representatives structure which led to the governance review post 2010 they conducted with the support of BoardSource. This led to them recently establishing the wholly owned subsidiary AIP Publishing LLC.