Thursday, 22 January 2015

What is the Scholarly Book of the Future? Julia Mortimer from Policy Press reflects

We caught up with Julia Mortimer, member of ALPSP's Professional Development Committee and co-organiser of the The Scholarly Book of the Future seminar next month, to ask her what she thinks the scholarly book of the future will look like.

1. What have you seen happening to the scholarly book in the last few years?

The most significant change for the scholarly book has been the move to digital, with completely different and varying purchase models available leading to wide disruption in the marketplace.

Probably the most significant shift within this is the move from guaranteed sales of single copies via approval plans to patron or demand driven access (PDA/DDA) where books are only bought when users trigger a purchase or are loaned for short periods of time and minimal amounts of money. Usage has moved to centre stage, as it has been for journals for some time.

All this is happening as a response to shrinking and stagnating library budgets and some of the purchase models which were introduced at the outset into library aggregators' licensing agreements have been made use of in ways which weren't originally envisaged.

To date the content of digital monographs hasn't changed significantly, although some are getting shorter, they are essentially text-based versions of the print book. However they are being presented and sold in different ways via platforms which bring together a publishers' scholarly books in full or subject-based collections and can be sold via a range of models (more similarly to journal sales). Collaborations between publishers are also emerging in response to library feedback e.g. OUP's University Presses Scholarship Online which Policy Press is involved in and which provides a one-stop shop for University Press scholarly publications.

The rise of blogs and social media has had a considerable effect on academic research, as has the Impact agenda introduced in the Research Excellence Framework in the UK. At Policy Press we have introduced three strands of new fast-track short-form publications: research-based books providing the latest cutting-edge research findings, social commentary pieces and insights on topical issues or policy and practice guides enabling research to quickly have an influence. Academics have welcomed this flexibility which meets their changing needs and other publishers are also starting to offer a range of short formats.

Finally, open access is having a bearing but not to the extent that it has for journals so far. There are experiments and pilots taking place and publishers offer gold open access monograph options but funding is often an issue and other options need to be explored.

2. What has this meant for the financial side of publishing? 

The changes in digital monograph sales models have had a particularly detrimental effect over the past year on many academic publishers. Much lower revenue is generated as a result of the move in the US towards PDA and short term loans (STLs). In the past a certain number of monograph sales were pretty much guaranteed for high quality research outputs which ensured they were viable. Not any more. As Michael Zeoli of YBP Library Services said at a recent IPG seminar, now it is publishers taking all the risks without being able to get a return on their investment. (See The Bookseller article).

This is the case for not-for-profit University Presses and commercial publishers alike, as print sales continue to decline they are not being replaced by digital sales.

Gold open access payments for monographs are still very few and far between so it is early days in terms of a potential transition there.

3. Why is it important now to reflect on this, should we just let nature take its course? 

This disruption is having a fundamental impact on whether the scholarly book in its current form can continue. This is affecting publishers to such an extent that if we don't reflect now and take action some publishers may go out of business and the preservation of scholarly work will be under threat. 

Publishers need to be able make their case to academics and librarians about the value of what they do and the economics behind it. We also need to keep on top of the technology as it changes so that we can continue to innovate to meet the research community’s needs.

4. So, the book is dead, long live the book, right? Tell me what’s in your crystal ball… 

I think the monograph in long and short form will survive, certainly in the humanities and in the social sciences where a longer treatment of certain research findings is absolutely necessary. There is a strong case for embracing the evolution of scholarly publishing but it is not a case of one size fits all any more.

There will be a lot more convergence of formats, with chapters having their own DOIs and being increasingly included in joint databases and platforms with journal content. Similarly when searching for content researchers want to find everything relevant to their search in one place so discovery tools need to better integrate book and journal content, until the content itself is fully integrated. A greater use of XML and semantic web technology will allow researchers to use material in different ways eg integrated data, enhanced books with much more embedded multi-media.

Policy Press short format monograph
There will be a greater focus on what researchers need and studies are already under way to establish that. Innovative forms of dissemination will continue to develop: more short-form work, more use of social media and blogs, online communities and vehicles to allow interaction, engagement and collaboration with the work.

Sales-wise subscription and rental models will grow but there is likely to be a demarcation of premium new content and backlist archive in terms of what is offered via these models. For other types of content archives may be the premium product. Repurposing content and custom publishing options will continue to develop as digital formats and systems make this easier.

I expect to see more collaboration between university presses and their libraries as well - especially around OA models in the future - and other sources of revenue being sought to fund OA such as sponsorship or advertising.

So books are here to stay in my humble opinion, but they may look rather different!

Julia Mortimer is Assistant Director at Policy Press at the University of Bristol, a not-for-profit social science publisher committed to making a difference.

The Scholarly Book of the Future seminar, co-organised by Anthony Watkinson and Julia Mortimer will be held in London on Thursday 12 February. Follow #alpspbook for coverage.

Friday, 2 January 2015

New Year, New EU VAT Regulation Change Part 2: systems issues to consider

On Thursday 1 January 2015 new EU VAT regulations came into force on sales of digital content to consumers in Europe with far reaching implications for publishers. Ian Singer from PKF Littlejohn LLP concludes this two part guest post with urgent priority actions related to systems issues you need to address. (Read Part 1 here).

"The first thing to do is to make absolutely sure you have identified all the relevant systems.  You may think it’s obvious but you may be surprised when you think it all through quite how far-reaching the required changes may be.

You will almost certainly have your own website which may or may not provide an ecommerce facility.  However, your products are likely to be sold via third-party websites and you need to be absolutely clear on both the contractual position and the presentation to the consumer in these situations to ensure you are not liable for the VAT processing.  The VAT authorities have stated that it is the responsibility of the “platform” to report and pay the VAT but there appears to be some confusion over what constitutes a “platform” in these circumstances and whether the “platform” or the publisher is actually the vendor to the consumer.

Your sales invoicing systems are obviously going to be affected and, even if you have outsourced your order processing and stock control, you will probably be continuing to undertake at least some invoicing in-house – bulk deals, contract publishing, rights sales and so on.

Your accounting systems are vital in addressing the EU VAT changes as they are going to be the final repository of your VAT position and will probably be the mechanism used to control payment to the tax authorities.  You should review without delay whether they will be able to meet the demands of the new EU VAT regime.

Your production and bibliographic data systems tend to be your central repository of product information and are also the mechanism you probably use to disseminate information about your products to the outside world - aggregators, websites, Amazon and the like.  These obviously need to be capable of capturing and distributing the additional information you may need to meet the requirements of the new EU VAT regime.

Once you have identified those systems that are likely to be affected, you will need to specify the changes you need to make.  Here is a summary checklist:

  1. The first and most obvious one is the calculation of the appropriate VAT amount. To do this, your system will need to be able to recognise where the purchaser is located and what rate of VAT to apply.
  2. Secondly, and equally importantly, your VAT calculation mechanism needs to provide the relevant VAT reporting.  This may go beyond the level of detail you are currently producing.
  3. Thirdly, your systems need to offer highly flexible facilities to both calculate and store the necessary retail and other prices for each relevant jurisdiction particularly in order to deal with variable VAT rates in the Eurozone.
  4. A key area to review may also be the transfer of information between different systems whether that’s between you and, for example, Neilsen or Amazon, your bibliographic data system and yours or someone else’s website, all your sales systems and your accounting system and so on.
  5. You should also review the reconciliation and auditing facilities built-in to your systems and processes and implement/improve these where necessary.  (This may not be something that currently exists at all in, for example, your ecommerce systems.)
  6. And last, though by no means least, you need to factor in the difficulties you may face with any required software development.  You obviously need to make the software changes in advance of the drop-dead deadline of 1 January 2015 but you cannot implement the changes until that date in your live system.  However, in the meantime you may need to make other changes to your systems and you will either need to develop two systems in parallel or try and develop the VAT changes in such a way that they can be slotted in at the last moment.

In summary

So, in summary, the first thing to do is identify the operational areas and IT systems likely to be affected by this change and establish your contractual positions.  Secondly, you should take appropriate professional advice - there is no substitute for this.  Thirdly, you need to be engaging already with your software development partners on what’s involved.  Once you’ve taken these initial actions, you should then be in a position to put together and implement your EU VAT action plan."

This article has been prepared for the ALPSP by PKF Littlejohn LLP, the developers of AVATAR, the publishing management software system for book and journal publishers.  It has been prepared as a general guide.  No responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication can be accepted by the author or publisher.  For specific advice please contact PKF Littlejohn LLP’s tax department at

PKF Littlejohn is a member of the PKF International Limited network of legally independent firms and does not accept any responsibility or liability for the actions or inactions on the part of any other individual member or correspondent firm or firms.

Further information is available on the European Union website and HMRC website in the UK.

New Year, New EU VAT Regulation Change Part 1: how will this affect publishers - a summary of priority actions

On Thursday 1 January 2015 new EU VAT regulations came into force on sales of digital content to consumers in Europe with far reaching implications for publishers. Ian Singer from PKF Littlejohn LLP writes in this two part guest post about the urgent priority actions you need to take.

"It is clear that the majority of EU-based publishers will be affected, whether directly or indirectly, by the new rules relating to charging VAT within the EU for digital products which came into effect yesterday.  In the past, the UK publishing industry has been largely shielded from having to deal with the complexities of VAT, primarily because hard-copy books, journals and educational materials are zero-rated.  However, with the explosion of digital content and the corresponding VAT implications, many UK publishers may well need to review their VAT position in any event as well as prepare for the increased complexities that have arrived.

Process issues you need to address as a priority

With regard to the new rules, you will obviously first need to work out if you will be directly affected, and if so, how.  The key factor here is to determine who actually makes the sale to the ultimate purchaser:

  • Publishers and sales agents will first need to identify all sales channels for digital products.
  • For each of these sales channels. you will need to confirm where the VAT liability arises, and whether there is any VAT due.  For example with open access there may be no VAT liability in the first place if access is genuinely free of charge.
  • You will need to establish the contractual position in relation to each sales channel, which may be different depending on whether you are selling through Amazon, a subscriptions agency or through your own website, for example.

Where ebooks are sold through an ebook vendor such as Amazon or journals are sold via a subscriptions agency, it is usually assumed that the ebook vendor or agency is acting in their own name on behalf of the publisher.

In practice, however, publishers and sales agents such as Amazon need to be aware of the terms of the contractual arrangement between the three parties potentially involved, namely publisher, distributor and consumer, and they will also need to be aware of the respective nature of the roles played by each of them.

So, as publishers, you will need to establish precisely what the contractual position is with your distributor/s, and should not assume anything.  Furthermore, you should also consider who the consumer thinks they are purchasing from as this may override the contractual position in the eyes of the tax authorities.

In the same way, you shouldn't assume that the Mini One Stop Shop scheme (MOSS), the simplified mechanism for registering once and paying once rather than having to register and pay separately in each jurisdiction, is a one size fits all solution preferable in every situation.

On the face of it MOSS is the obvious choice, being an attractive alternative to registering in up to 28 Countries. However, there will be occasions where it might not be appropriate and separate registration would be preferable: for example, where a publisher also sells goods and other services or significant VAT is incurred in other countries.

But non-EU publishers currently operating under the VAT on E-Services (VoES) scheme introduced in 2003 will also be caught by the changes and will have to re-register under the non-Union VAT MOSS scheme from 1 January 2015 as VoES registrations will be cancelled with effect from 31 December 2014.

As a matter of priority, publishers should also be tackling relevant systems and procedure issues before the January 2015 changes take place, especially if they are not selling e-services solely through a platform such as Amazon. These include:

  • establishing how you confirm purchasers' locations
  • deciding whether you are going to charge a single retail price, for example for sales to customers in the Euro zone, or whether your retail prices should vary to take into account purchasers' locations. You will need to bear in mind that, if you opt for a single price method, it will be your responsibility to advise platforms such as Amazon what the net price and VAT amounts are for each jurisdiction.
  • reviewing and even renegotiating sales contracts, where the parties involved wish to protect their own positions.

You will need to identify the implications of your choices and ensure that you have understood the full impact.  For example, let's look at an illustration involving sales to Luxembourg, the UK and Hungary: if you decide to charge the same retail price in each country, the different VAT rates will mean that, although the consumer is paying the same amount, the net receipts will differ significantly. You may wish to take account of this variable outcome in your sales and royalty contracts."

The second post will cover the systems issues that you need to address as a priority.

This article has been prepared for the ALPSP by PKF Littlejohn LLP, the developers of AVATAR, the publishing management software system for book and journal publishers.  It has been prepared as a general guide.  No responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication can be accepted by the author or publisher.  For specific advice please contact PKF Littlejohn LLP’s tax department at

PKF Littlejohn is a member of the PKF International Limited network of legally independent firms and does not accept any responsibility or liability for the actions or inactions on the part of any other individual member or correspondent firm or firms.

Further information is available on the European Union website and HMRC website in the UK. Read the Part 2 post here.

Friday, 5 December 2014

What are the hiring trends in publishing right now? Jack Farrell and Fiona Foley share their thoughts

Jack Farrell
Go on, admit it, we all look at the job ads page on the ALPSP LinkedIn group and website and wonder if our dream job is there (of course, I already have my dream job at ALPSP...). But have you noticed how the titles, roles and responsibilities have changed over the past few years? Does it make you wonder if you can keep up with the changing skills?

For those hiring, how do you balance the need for traditional 'core' publishing skills and those related to new emergent areas? Who should you look for? Can you find the mix within the existing talent pool or do you need to look further afield? It's a recruitment nightmare in the making...

Jack Farrell and Fiona Foley work for Jack Farrell Associates, a talent recruitment firm working in North America, Europe, Asia and Latin America. We asked them what the most common post is that they are asked to recruit for at the moment. "It's typically a sales position... National Sales Manager or Regional Sales Manager." says Jack. Proof perhaps that everything hasn't migrated online and removed the need for human intervention.

Picking up on the impact of technology on jobs and skills, Jack says "The migration to digital is now reflected in job titles such that Editors are now 'Content Development Experts' and Project Managers are now 'Solution Architects'." Why do they think that is? "Digital delivery of content has erased the need for people to be organized by silo or delivery mechanisms (e.g. book, CD, journal)." Jack explains. "Titles are reflecting the need for talent to be "delivery agnostic." Fiona adds.

Fiona Foley
When asked about whether there have been changes to where they find talent, it's a clear "no" from Jack. "We rely on our proprietary database which continues to grow each day. We'll use various online resource to build out this database, but most of the contacts in it are those with whom we have a relationship. I don't see that ever changing." There's value in having a strong professional network for either recruiting or job-seeking then.

When asked about the emergent skills on the horizon, Fiona mentions "open access and digital delivery" perhaps unsurprisingly. Jack neatly brings the interview full circle: "Consultative selling and consortia selling are going to be really important now and in the future as well!"

Jack Farrell is Managing Director and Fiona Foley is Director for UK, Europe, Asia and Latin America at Jack Farrell Associates. They are taking part in the ALPSP webinar Hiring Trends in Publishing: Finding and keeping the right talent for your organization. along with Sarah Tegen, Vice President for Global Editorial & Author Services, American Chemical Society. Further information and booking online now.

Friday, 14 November 2014

Take control of your digital future (part 2)

In the final of a two part guest post (read part 1 here), Jan Zuchowski, a Digital Performance Specialist who has worked with commercial and not-for-profit organizations to improve and develop their strategy, provides practical steps for taking control of your digital future.

"Digital innovation is simply the process of pulling together the ideas and tools to create something new. For many publishers this can be a challenging prospect because their organisational culture (that has often been built up over many years) inhibits thinking that challenges conventional beliefs.

Image: Roman Okopny
Yet innovation cannot happen without stepping out of the well-worn grooves that have served the industry well in the past. It takes courage; it takes vision; and it takes a passion for what might be, for the unexplored, for what yet isn't but could be.

The biggest barrier is, of course, the fear of getting it wrong and making expensive mistakes. Happily, the real threat is not nearly as big as is often imagined because other sectors are facing the same challenges as publishers, and are tackling them in different ways, and so there are opportunities to learn. We can see what works in other contexts and then can explore how to push the boundaries and develop new technical insights in our own field.

Senior executives at Google, Eric Schmidt and Jonathan Rosenberg define technical insight as “a new way of applying technology or design that either drives down the cost or increases the functions and usability of the product by a significant factor. The result is something that is better than the competition in a fundamental way. The improvement is obvious; it doesn't take a lot of marketing for customers to figure out that this product is different from everything else.” (How Google Works, John Murray, 2014).

Here, then, are four questions you may like to discuss within your organisation to set the ball rolling.

  1. What more do we need to understand about how the market place is evolving in order to take our concepts of product to the next level?
  2. What are the ‘adjacent’ needs of our market - related needs that are not met by our current activities?
  3. How could we start making connections between our consumers’ adjacent needs, the new ways of thinking in other sectors, and our current resources?
  4. Who could we pull in to help us with our innovative thinking?

Image: Ags Andrew
And after you have taken time to explore these ideas, take action! Ask yourselves - What is the single highest impact next step we could take to accelerate our progress in digital innovation?

We live in incredibly exciting times. Engaging ideas are appearing, sometimes from the most unexpected quarters. New companies are springing up with disruptive ideas and making rapid and significant inroads into the market place.  Unexpected models for partnerships and collaborations are evolving to develop innovative product experiences for the customer. As singer, Bono says, “This is our moment. This is our time.” It’s time to capitalise on the new possibilities open to us!"

Jan is the facilitator for the Digital Strategy Think Tank, an ALPSP workshop produced in collaboration with Librios to be held in London on Tuesday 2 December 2014. Book your place now.

Thursday, 13 November 2014

Sticky Content's Amy Nicholson on 5 irritating clichés to help you plan your content marketing

Amy Nicholson: the clichés do work
When you work across different sectors, you see how common the issues are and the mistakes made. Amy Nicholson provided 5 irritating clichés that can actually help you plan your content marketing.

1. Rome wasn't built in a day

Content is a long game. You can have Harry Potter content in your pocket, but if you don't have the people, resources and time to back it up, you might as well not bother.

Know your limits, be realistic about what you can achieve, and get going where you can. As publishers you already appreciate content, editorial, publishing systems and workflow. You are in a stronger position. You really need a managing editor for content marketing, someone who is a master of your entire universe. Practical steps you can take include:
  1. Maintain an editorial calendar
  2. Create content departments and give them owners
  3. Cultivate subject matter experts and other content sources
  4. Brainstorm ideas regularly
  5. Develop guidelines: style guide, tone of voice, format guidelines
  6. Put in place an editorial board to review content effectiveness

2. Don't reinvent the wheel

Old habits die hard. Follow the inverted pyramid format that news rooms have used for years. Get to the point clearly for a 'stop the press' story. You should be able to edit paragraphs from bottom to the top of the story without losing understanding. Front load your content, use plain language, use style guides, consistent use of what you say and how you say it.

3. Waste not, want not

Look at your calendar and re-purpose or redistribute again and again. Think about whether or not you can write once and publish everywhere. Find a way to write for all those different channels in one go so you only have to get sign-off once: can a headline can be used for an email subject line as well?

4. All that glitters isn't gold

Ever been asked if you're on Pinterest? Ever been told you need an app (but without a good reason why)? It has to be about content first and foremost. (And content comes from what your community need or want).

5. The longest journey starts with a single step

Don't become paralysed by trying to perfect something before you get started. Try doing something and see how it goes. Your customers are an ever changing group. Digital is not a degradation of good copy. It enables you to edit live so you can feed back and optimise over and over again.

Your content toolbox should include...

  • Briefing forms
  • Writers' guidelines
  • Content inventory
  • Editorial calendar
  • Copy formats
  • A persuasive manner

Amy Nicholson is Managing Editor for Sticky Content. She spoke at the ALPSP seminar Content Marketing - using your publishing assets?

Connie Churcher asks 'how content can help build your social community?'

Connie Churcher: emotions and triggers that build community
What makes content shareable? The qualities or triggers are funny, sexy, shocking, moving, unbelievable/awesome, controversial, cool, illuminating or interesting, random, zeitgeist, cute, uplifting, disgusting, nostalgia.

It's about what emotions people share the most: cool, funny, up-lifting. But it's also about what these triggers can lead to. Top topics that go viral are about food, home and lifestyle.

Bear in mind that there is good viral and bad viral. Advertising doesn't often go viral. Often, it is our own lives that do. Some recent exceptions were the Old Spice campaign and Oreo. Bad viral include Habitat including #war alongside campaigns. Dapper Laughs is another example where it has come back to haunt them.

But what is this all about? Ego. Social media, as well as being a great professional sphere is also a very emotional place. When someone is sharing something they are not thinking about your brand, but more about what it says about them. People gain social validation through likes and retweets.

We speak 16,000 words a day, but much is left unsaid as we edit as we speak. A lot of inner thoughts are let out on this new medium which can lead to people being vulnerable. While 16% of adults reported better self esteem after social sharing, Thailand has issued a national health warning about adults addicted to likes.

How can sharable content help you build an engaged community? It's a simple equation:

sharing triggers + stoking the ego = user generated content (the Holy Grail)

It does the work for you with an authentic and trusted voice. Seek out and find those who are well known and trusted in a community already.

One example is the Caitlin Moran How to be a Woman campaign allowing her followers to blog on her site is a great example of amplification. 140 did and all shared to their own networks as they were validated by being on her site. But, it has to be the right area for your content.

What do you need to do these things?

  • You need time. There is a really good argument for digital marketers to be partnership managers as they build partnership and relationships online
  • Integrity, think of it as human to human. Twitter, LinkedIn and Google + all have professional associations where trust is a key factor. Something like a post with a photo and byline is more powerful. But this is less so on Facebook.
  • You need cash. Building communities on social media does take money. The time involved has a cost.
  • To build stories you need authenticity. 
  • A great title and lovely imagery also help. 
Think what you want people to do with it? The more layers you add in, the simpler it has to be for the user. Make it easy for people to share. A lot of sites are monolithic. They are developed, then left. Ideally, you need continual redevelopment. A front page that changes frequently will give a fresher, more interesting look. You also need to bear in mind that social platforms may change, evolve or fall away.

Be concise... or don't! Brevity is great and works well on certain platforms. However, long form content is pretty good too. It is shared more than short term content because there is less good long form content around.

How do you stay on top of community management? Use aggregators such as Hootsuite or Tweetdeck. They help save time so you don't lose your day to social media channels. Some now offer services that search on key words for you so you can push out and share relevant content from other sources. Also think about sharing evergreen content over a period at different times to see how it gets picked up.

Listening tools are very useful. If you want to news-jack stories for your content, monitor keywords rather than Google Alerts (where the story has already broken). You can also use them to identify influencers who can help with user generated content.

Don't rush to create new spaces. If you do, think about the niche you can bring. Don't do it alone. Bounce ideas off people who aren't social or digital. Make sure social planning is at the start of a campaign and planning process. Get integrated into the process sooner.

Connie Churcher is Social Media Editor at Claremont Social Communications. She spoke at the ALPSP seminar Content Marketing - using your publishing assets?